TariffLogicX AfricaRequest Data Deletion
How to request deletion
- Email support@tarifflogicxafrica.co.za from the same context you use the app (mention your device/platform — Android) with the subject line "Data deletion request."
- Tell us which data you want deleted — see the table below for what we hold. If you want everything deleted, just say so.
- We will confirm and action your request within 30 days, as required under South Africa's Protection of Personal Information Act (POPIA).
Most data the app stores is already deletable by you directly, with no request needed — see the table below for what's self-service versus what requires contacting us.
What data we hold, and how it's deleted
| Data | Where stored | How to delete it | Retention if not deleted |
|---|---|---|---|
| Search queries | Your device only (SQLite) | Clear history in-app — no request needed | Until you clear it yourself |
| Saved HS codes (favourites) | Your device only | Remove in-app — no request needed | Until you remove them yourself |
| Shipment log entries | Your device only | Delete in-app — no request needed | Until you delete them yourself |
| Anonymous device ID | Our server | Email us to have it purged | Rolling 24 hours (daily rate-limit count only) |
| AI feedback (thumbs up/down) | Our server | Email us to have it purged | 12 months, then automatically deleted |
| FCM push token | Our server | Unsubscribe in-app, or email us | Until you unsubscribe |
| Pro subscription/purchase token | Your device + Google Play | Managed via Google Play, not us directly | Duration of subscription |
We do not collect your name, email address, phone number, or location, so there's no such data to delete beyond what's listed above. Full details: Privacy Policy & Terms of Service.